Kapture CX, an AI-powered customer experience platform, secured $10 million from Bajaj Finserv Ventures with Cactus Venture Partners also joining the round.
The company provides tools for automating support workflows and analyzing customer interactions. Enterprise software startups serving financial services clients have drawn steady venture interest in India.
Bajaj Finserv’s corporate venture arm has backed several technology firms whose products align with its lending and insurance businesses. Kapture CX plans to expand sales and product development with the new capital.
Customer experience automation remains a crowded field globally, but localized language support and regulatory familiarity give Indian vendors an edge in domestic deployments.
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Sources:
https://www.tice.news/tice-trending/indian-startup-funding-july-2026-meta-cred-clean-energy-ai-12131818