Bengaluru consumer commissioners ruled that no expert medical evidence substantiated a negligence claim against Oliva Clinic in a cosmetic treatment complaint.
The forum said the petitioner could not prove that the clinic’s procedure deviated from standards recognized in dermatology practice.
Without affidavits from qualified specialists, aesthetic harm allegations rarely survive summary evaluation in Karnataka consumer tribunals.
The clinic maintained that informed consent documents outlined possible side effects and that staff offered corrective consultations.
The dismissal mirrors an earlier complaint resolution against the same chain, though each petition is adjudicated on its own record.
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Sources:
https://www.livelaw.in/