Commuters landing at Navi Mumbai airport faced fares as high as 3,200 rupees for short rides after app-based cab drivers struck over payment and token-system grievances, travelers reported Friday.
The strike thinned regulated supply, allowing unmarked taxis and opportunistic drivers to surge prices for passengers stranded without prepaid options.
Driver unions demanded stable incentive structures and an end to airport queue tokens they say favor fleet operators over individual owners.
Airport authorities urged travelers to use prepaid booths but acknowledged long lines during peak arrivals.
Consumer groups called on Maharashtra regulators to cap emergency pricing when digital platforms fail during labor disputes.
Negotiations between aggregators and union leaders continued as police monitored picket lines for obstruction of airport access roads.
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Sources:
https://indianexpress.com/article/cities/mumbai/fare-hike-demand-token-system-grievances-cab-drivers-strike-navi-mumbai-airport-commuter-chaos-10737293/