Prime Minister Narendra Modi emphasized citizen-centric governance at a Karmayogi event, calling for public administration that adapts to India’s rapidly evolving aspirations.
The Karmayogi initiative focuses on capacity building and behavioral change within the civil service. Modi used the occasion to stress that government programs and delivery mechanisms must center on citizen needs rather than bureaucratic convenience.
He noted that demographic shifts, urbanization, and rising expectations require agile governance models. Officials present at the event heard appeals to align training, technology adoption, and service standards with what citizens now demand from the state.
The address reinforced ongoing administrative reform efforts under the broader mission to professionalize government employees. Citizen-centric framing has been a recurring theme in Modi’s public remarks on governance modernization.
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Sources:
https://www.newsonair.gov.in/category/national/page/322/?lang=en