Enterprise AI firm Kore.ai launched a major platform update in May 2026, expanding deployment options for Indian businesses and global customers seeking conversational automation and agent-based workflows.
The Orlando-based company, which maintains significant engineering operations in India, unveiled enhanced tools for building customer service bots, internal copilots, and industry-specific assistants. The release includes tighter integration with major cloud providers and pre-built templates for banking, healthcare, and retail.
Kore.ai competes with Microsoft, Google, and startups in the rapidly growing enterprise AI market. Indian enterprises have adopted the platform for multilingual support and compliance with local data residency requirements.
Chief executive Raja Koduri said India remains a strategic growth market given demand for cost-effective automation. The company reported expanded partnerships with systems integrators across Hyderabad, Bengaluru, and Mumbai.
Kore.ai was founded in 2016 and serves banking, insurance, and healthcare clients with conversational AI platforms. The update adds agent orchestration features allowing multiple bots to collaborate on complex workflows. India engineering teams contributed to multilingual natural language models for Hindi and regional languages. Competitors include Microsoft Copilot Studio and Google Vertex AI agents.
Enterprise customers use Kore.ai bots for loan servicing, claims processing, and HR inquiries. The company raised venture funding in prior rounds from investors including NVIDIA and Battery Ventures. Hyderabad and Bengaluru offices employ a large share of its engineering workforce.
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Sources:
https://m.dailyhunt.in/news/india/english/yourstory-epaper-yourstory/startup+news+and+updates+daily+roundup+may+22+2026-newsid-n713224148