The Bengaluru District Consumer Disputes Redressal Commission dismissed a negligence complaint against Oliva Clinic over a cosmetic treatment dispute, citing absent expert medical evidence.
The complainant alleged adverse outcomes from a skin procedure, but commissioners said no specialist testimony established a breach of accepted dermatological practice.
Consumer courts in India frequently require independent expert opinions in aesthetic treatment cases where harm is contested.
Oliva Clinic argued the results fell within disclosed risk parameters and that follow-up care was offered.
The ruling leaves the petitioner free to pursue civil remedies in a higher forum with fresh evidence if available.
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Sources:
https://www.livelaw.in/