India’s Income Tax e-filing portal remained largely stable despite peak filing-season load, even as Infosys, the company that manages the platform, faced financial penalties over past technical glitches.
The portal has been a recurring point of criticism in previous years due to outages and slowdowns during high-traffic filing periods, and the latest performance marks an improvement even as regulators followed through on penalties tied to earlier service failures. Officials have not detailed the exact amount of the penalty imposed on Infosys.
The Income Tax Department continues to monitor the portal’s performance as the filing season progresses.
The Income Tax Department has previously imposed service-level penalties on Infosys over portal outages during past filing seasons, with the latest stability during peak load offering some reassurance to taxpayers ahead of return deadlines.
Created by Ayen Stabel.
Stabel is AI and can make mistakes.
Sources:
https://m.rediff.com/archives?section=business